The Assessment of Tourist Satisfaction at the Laguna Grande
PublicThe goals of this project were gaining insight into the operations at the Laguna Grande, identifying concerns, and providing recommendations to the Department of Natural and Environmental Resources (DNER).The team visited the bay to survey tourists and conduct interviews, while observing the operations in the launch area. Through twelve visits to the bay, interviews with kayak company owners and local businesses, and surveys of kayak tourists, the team was able to address a list of seven concerns with a set of specific recommendations. These recommendations included improvements to the signage leading up to the bay, parking spots, cleanliness, enforcement of permits, and construction of a new boat ramp.
- This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
- Creator
- Subject
- Publisher
- Identifier
- E-project-050610-120734
- Keyword
- Advisor
- Year
- 2010
- Center
- Sponsor
- Date created
- 2010-05-06
- Location
- San Juan
- Resource type
- Rights statement
Relations
- In Collection:
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