Many people face barriers that prevent or limit access to needed health and social services. These barriers often result in health disparities. Our goal was to assist the Worcester Department of Health and Human Services in investigating the feasibility of expanding the Stigma Free Worcester mobile application, a Virtual Resource directory of public health and social service resources, to the fourteen largest cities in Massachusetts. We conducted eleven interviews and comparatively analyzed ten virtual resource tools. Based on our research, we identified the core considerations for developing a larger scale Virtual Resource Tool. We used these factors to recommend three potential courses of action that Worcester DHHS could take.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Strow, Thomas
• Buglino, Donald F.
• Nunez, Cristian A.
• Mitala, Vincent T.

Subject

• Innovation
• Health
• Well-Being

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-051221-192254
• 24176

Keyword

• Virtual Resource Tool
• Healthcare
• Healthcare App
• Public Health
• Healthcare Website
• Access

Advisor

• Smith, Gillian Margaret
• Dehner, Corey

Year

• 2021

Center

• Worcester Community Project Center (Massachusetts) - IQP

Sponsor

• Worcester Department of Health and Human Services

UN Sustainable Development Goals

• 3 - Good Health and Well-being

Date created

• 2021-05-12

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright

Last modified

• 2021-08-29