Change Management in the Consumer Electronics Industry Public
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The objective of this project was to assess the stress management techniques of an engineering department within Company A, a leader in the rapidly changing consumer electronics industry. Extensive research into stress, health effects, stress and change management, and assessment tools revealed the close relationship between the manager-employee engagement level and the resulting level of felt stress. Using a seven-factor survey with a benchmark, the work environment was compared to the benchmark during business as usual and during a technology change event. The result was that Company A was strong in five areas and weak in two categories, demands and relationships, and remained so through time of change. Based on further research, specific improvement methods were recommended.
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