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Filtering by: Creator Ricciardelli, Mark P.

Customer complaint resolution at FCHP

Creator:

Amt, Jessica C., Ricciardelli, Mark P., and Basilio, Adam D.

Advisor:

Johnson, Sharon

Publisher:

Worcester Polytechnic Institute

Date Created:

2007-01-01

Resource Type:

Major Qualifying Project
Improved Client Service Model

Keyword:

Organizational effectiveness and Marketing

Creator:

Ricciardelli, Mark P., Ross, Jonathan D., Pickett, Sarah J., and Rawdon, Michael James

Advisor:

Davis, Paul W. and Clements, Kevin A.

Publisher:

Worcester Polytechnic Institute

Date Created:

2006-04-30

Resource Type:

Interactive Qualifying Project