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Improved Client Service Model Public

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Vision Australia (VA), a non-profit, blind services organization, is currently operating under three separate client service models, which are remnants of its recent merger. This project was established to examine archival evidence of the pre-merger organizations, interview VA staff, and consult similar international service organizations to explore solutions to challenges that VA will face in the formation of their new client service model. Analysis of these data has generated a set of recommendations for VA's client service model development team.

  • This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
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  • E-project-043006-225225
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Year
  • 2006
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Date created
  • 2006-04-30
Location
  • Melbourne
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Permanent link to this page: https://digital.wpi.edu/show/rj4305010