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Analyzing Fast-Track Effectiveness at ReadyMED Plus Worcester Public

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Reliant Medical Group is looking to decrease the average patient wait time at its urgent care location, ReadyMED Plus, in Worcester, Massachusetts. ReadyMED Plus management implemented a fast-track system within their urgent care system to streamline patient flow. This project identifies inefficiencies in ReadyMEDs current fast-track system and provides recommendations to reduce patient wait times. The team performed a sensitivity analysis on the current system by developing a simulation model. This model was used to generate recommendations for process flow, and a tool was created to support operational decision making within the urgent care system.

  • This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
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Identifier
  • E-project-032018-184202
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Year
  • 2018
Sponsor
Date created
  • 2018-03-20
Location
  • Worcester
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