Innovation through Knowledge and Experience (ike): Enabling Value Creation by Developing a Group Decision Support System for User Experience Research & Development Public
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Because innovation with user experience (UX) is becoming increasingly important in creating successful social and business value, this project discusses the design and development of an innovative software platform for developing, analyzing, and managing UX research efforts in organizations. The ever-increasing need for designing a comprehensive UX platform for developing and managing comprehensive strategies for UX research both at organizational and individual levels is supported by a recent article by Soussan Djamasbi and Diane Strong in 2019. It is imperative for companies to meet users’ expectations, but also to empower them and improve their overall quality of life. To address this need, the User Experience and Decision Making (UXDM) lab at WPI developed ike.
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