Non-compliance is a pressing issue all airlines face. Copa Airlines tasked us with producing findings that would result in a higher understanding of non-compliance causes in their company using audit, employee rotation, delay, and high and low seasonal data. Due to the time limitations of the project we focused on non-compliance in Tocumen International Airport and El Dorado International Airport. Based on our analytical results, recommendations were made to Copa Airlines on how to improve data collection methods for further analysis.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Flinn, Patrick Joseph
• LaJeunesse, Athena
• Bradley, Kieran P.
• Crafa, William Anthony

Subject

• Industry
• Security

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-101218-075433

Keyword

• Industrial relations
• Tourism
• Organizational effectiveness

Advisor

• Sphar, Jefferson Alex
• Chiarelli, James A.

Year

• 2018

Center

• Panama City, Panama Project Center - IQP

Sponsor

• COPA Airlines

Date created

• 2018-10-12

Location

• Panama City

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright

Last modified

• 2020-12-31