Historic Royal Palaces recently put time and money into improving interpretation methods at Hampton Court Palace, and plan to continue these efforts for the following four years. Using surveys, guest tracking, and staff interviews, our study evaluated guest opinions of the recent renovations, as well as inquiring into heritage interpretation in general. The research team traveled to competition heritage sites to evaluate how they draw in visitors, as well as interviewed HCP staff on interpretation methods and the Core Story Project. A combination of mobile technology, interviews, and pen and paper tracking was employed in order to evaluate the guest experience at Hampton Court.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Wu, Chang
• Johnson, Rebecca
• Campolieta, Katharine Hope
• Galvan, Alexander Demetrius

Subject

• Infrastructure
• Learning

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-062018-102003

Palabra Clave

• Museum exhibits--Evaluation

Advisor

• Somasse, Gbetonmasse B.
• Hanlan, James P.

Year

• 2018

Center

• London, England Project Center - IQP

Sponsor

• Buffrey, Catherine
• Manning, Aaron
• Historic Royal Palaces

Date created

• 2018-06-20

Ubicación

• London

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright