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Development of trust through information technologies in the construction industry. Public

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Trust is important in the construction industry. It is build over time by face-to-face interaction. With the increase of information technologies, face-to-face tends to be eliminated. This study focuses on the impact of information technologies on trust. We presented a literature review on information technologies and conducted a survey. Our result shows that information technologies develop a faster and better communication while face-to-face works much better in a complex situation. Therefore, in the construction industry, information technologies and face-to-face communications are complimentary to each other.

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Identifier
  • 04C025I
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Year
  • 2004
Date created
  • 2004-01-01
Location
  • Worcester
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Permanent link to this page: https://digital.wpi.edu/show/vh53ww052