CFA: Brigades Online Usage Analysis Public
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The goal of this project was to establish recommendations for Country Fire Authority (CFA) of Victoria, Australia, concerning methods to increase the usage of web-based services for their volunteer members. To do this an evaluation of the current members' only website, Brigades Online, was done. Telephone and Online surveys were performed to gain insight into possible problems. From research and these surveys, a set of recommendations were created regarding how CFA could optimize the usage of their members' only website.
- This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
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