Our project worked with the Worcester Regional Food Hub to expand retail capabilities. We researched point of sale systems and online retail sales platforms and made recommendations to advance the Food Hub’s goal of reaching a national audience, expanding sales opportunities for local customers, and opening their first storefront. We conducted interviews, surveyed customers, and conducted online research to develop qualitative comparative analysis matrices. We found and recommended the use of Amazon marketplace as the best way to reach a national audience. We recommended NCR as the best point of sale system with self-checkout and an integrated scale. Lastly, we developed tutorials for Food Hub kitchen members to use for sales through local delivery services such as Doordash, GrubHub, and UberEats.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Murphy, Declan
• Koffman, Abraham
• Khukeyan, Gevorg

Subject

• Environment
• Food
• Sustainability
• Infrastructure
• Health

Publisher

• Worcester Polytechnic Institute

Identifier

• 47901
• E-project-021622-135250

Advisor

• Roberts, Laura

Year

• 2022

Center

• Worcester Community Project Center (Massachusetts) - IQP

Sponsor

• Worcester Regional Food Hub

UN Sustainable Development Goals

• 3 - Good Health and Well-being
• 8 - Decent Work and Economic Growth
• 9 - Industry, Innovation and Infrastructure
• 11 - Sustainable Cities and Communities

Date created

• 2022-02-16

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright