This project examined the usability of the DynDNS website and specifically investigated the process of signing up for services. To achieve the company's goal of attracting new users, particularly those who are not experts in networking, the MQP team examined ways to make Dyn's services easier to access, utilize and understand. These examinations were carried out through three laboratory experiments, including an eye tracking study. Through the analysis of the results of these experiments the MQP team provided recommendations to improve the usability of DynDNS' current website as well as recommendations to improve the processes of signing up for services.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Wyatt, John F
• Grace, Brandon J
• Grudzinski, William G
• Garza, Kristen M

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-031411-213920

Advisor

• Djamasbi, Soussan

Year

• 2011

Sponsor

• Dyn Inc.

Date created

• 2011-03-14

Resource type

• Major Qualifying Project

Major

• Management Information Systems

Rights statement

• In Copyright