The Use of Digital Technologies for Learning at the Victoria and Albert Museum Public
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The Victoria and Albert Museum in London wants to evaluate the use of digital technologies in facilitated and un-facilitated learning environments. Museums are integrating digital technologies as a way to increase visitor learning and enhance the museum-visitor relationship, but little research has been done on the use of technologies in non-science museums. Using tracking, surveys and interviews, the project team ascertained that within both environments digital technology is well liked, and has a longer holding power its non-digital counterparts, but is not widely used by most visitors.
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