Analyzing Visitor Evaluations at the Nantucket Historical AssociationPublic
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The goal of this project was to help the Nantucket Historical Association assess and enhance the way the museum conducts its visitor evaluation. The team coded and analyzed visitor survey data collected during summer 2011. These data as well as feedback from NHA staff members were used to recommend improvements in the NHA's survey instruments and protocols. We hope that these improvements will allow the NHA to enhance its visitor evaluation efforts and thereby improve visitor experiences in the future.
- This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
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