With the aim of understanding the total cost of ownership and implementation process of different process automation software, we surveyed and interviewed a representative sample of companies considering, using, and selling process automation software within the financial and insurance industries. After insubstantial cost data, the research was pivoted toward a more qualitative approach. This research allowed us to understand the obstacles and challenges companies may face when implementing different process automation software and how companies are most benefiting from them. Thus, giving way to increase accessibility to robotic process automation.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Wheeler, Dakota J.

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-050621-110241
• 22801

Keyword

• RPA
• Insurance Industry
• Robotic Process Automation
• Financial Industry
• Insurtech
• Fintech

Advisor

• Sarnie, Robert

Year

• 2021

Sponsor

• Roots Automation

Date created

• 2021-05-06

Resource type

• Major Qualifying Project

Major

• Management Engineering

Rights statement

• In Copyright