Student Work

Evaluation of Visitor Experience at the Tower Bridge Exhibition

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We worked with the Tower Bridge Exhibition to determine visitor comprehension and satisfaction on recent redesigns of their exhibits. Using a combination of surveys and observation, we found that visitor demographics have not changed and that visitors described the exhibit content as too easy, and engaged with exhibit contents and hosts less than expected, yet still found the Tower Bridge Exhibition enjoyable. Our recommendations included increasing the visibility and augmenting the information of existing exhibits, and increasing host interaction with visitors.

  • This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
Creator
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Identifier
  • E-project-042419-064250
Keyword
Advisor
Year
  • 2019
Center
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Date created
  • 2019-04-24
Resource type
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Last modified
  • 2020-11-19

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Permanent link to this page: https://digital.wpi.edu/show/fn107135c