Social housing is a vital service provided to tenants by local authorities in the boroughs of London. The Croydon Council is one such authority; it manages housing stock and tenant information with two separate databases. However, in recent years the information held within these separate databases has become outdated and inconsistent. The goal of this project was to research solutions to this problem and contact vendors to build a strong business case for the Council to adopt. Myriad focus groups and interviews of Council staff revealed a universal desire for an updated system. The final business case submitted to the Council recommended the implementation of a middleware system to unify the existing databases and provide a central access point for tenants and officers.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Erickson, James David
• Haley, J. Victor Victor
• Mannheim, Gregory David

Subject

• Sustainability
• Infrastructure
• Community
• Computing

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-062112-053452

Mot-clé

• Equality--Social aspects
• Electronic data processing

Advisor

• Golding, Dominic
• John, Melissa-Sue

Year

• 2012

Center

• London, England Project Center - IQP

Sponsor

• London Borough of Croydon

Date created

• 2012-06-21

Emplacement

• London

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright