Developing Methods for SINGA Lyon to Determine Social Impact

Low, Stephanie; Clift, Maxwell; Gealow, Rachel; Rua, Thomas; Paradis, Emma

Student Work

Developing Methods for SINGA Lyon to Determine Social Impact

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SINGA Lyon is a non-governmental organization with a basis of creating social links between refugees and local citizens to foster a more inclusive society where diversity is appreciated as a source of richness. To grow as an organization, as well as to secure vital grants and resources, SINGA Lyon requires accurate and descriptive ways to assess their social impact. The goal of this project was to identify methods to quantify SINGA’s social impact within seven weeks that would be user-friendly and cost-effective. Using a comprehensive approach through numerous interviews, focus groups, and surveys, our team was able to determine key performance indicators that demonstrate social impact measurement specific to SINGA Lyon. By researching different methods, our team suggested three different strategies to help the organization in quantitatively determining their social impact including using pre and post surveys, launching Salesforce within the organization, and an option for the creation of a platform specific to SINGA Lyon through a major qualifying project by students at Worcester Polytechnic Institute.

This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

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