Sponsored by the Emergency Services Foundation, this project investigates Victoria's potential to increase the situational awareness of its emergency service organisations (ESOs) in large- scale disasters by harvesting community social media information. This report acknowledges that, Victorian ESOs view social media as an important communication tool. It identifies the value to ESOs of harvesting and mapping community social media information, and suggests ways in which Victoria may overcome some of the associated challenges. As its ESOs strive to be "community- focused and consequence-driven", this report recommends that Victoria utilises the rich information that the community can provide, enabling it to further "deliver the highest level of service to the community".

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Close, Jocelyn Elizabeth
• Burger, Scott Joseph
• Berselli, Stephen John

Subject

• Health
• Computing
• Well-Being
• Community

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-050112-094151

Keyword

• Community development
• Web sites--Design and construction

Advisor

• Madan, Ryan Smith
• Billiar, Kristen

Year

• 2012

Center

• Melbourne, Australia Project Center - IQP

Sponsor

• Victorian Emergency Services Foundation

Date created

• 2012-05-01

Location

• Melbourne

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright

Last modified

• 2020-12-07