Student Work

 

Communication at the YMCA Public

Downloadable Content

open in viewer

The Central Community Branch Young Men’s Christian Association, or YMCA, in Worcester, Massachusetts is a cause-driven organization that works side-by-side with families and people of all ages to strengthen the community. The goal of this study was to collaborate with the YMCA to assess and enhance forms of communication amongst staff and between staff and parents at the afterschool program. Using participatory observation, surveys, interviews, and research, we found that the YMCA’s communication would benefit from the use of a mobile application to help with tracking of the participants. In addition, our research also revealed that parent satisfaction would improve if the environment of the pick-up area included seating and a bulletin board.

Creator
Subject
Publisher
Identifier
  • E-project-050117-124017
Keyword
Advisor
Year
  • 2017
Center
Sponsor
Date created
  • 2017-05-01
Resource type
Rights statement
License

Relationships

In Collection:

Items

Permanent link to this page: https://digital.wpi.edu/show/bn999711b