The Central Community Branch Young Men’s Christian Association, or YMCA, in Worcester, Massachusetts is a cause-driven organization that works side-by-side with families and people of all ages to strengthen the community. The goal of this study was to collaborate with the YMCA to assess and enhance forms of communication amongst staff and between staff and parents at the afterschool program. Using participatory observation, surveys, interviews, and research, we found that the YMCA’s communication would benefit from the use of a mobile application to help with tracking of the participants. In addition, our research also revealed that parent satisfaction would improve if the environment of the pick-up area included seating and a bulletin board.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Guzzi, Sabrina
• Harty, Brendan Patrick
• Greenalch, Alicia
• Balicki, Michaella

Subject

• Well-Being
• Health
• Community
• Computing

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-050117-124017

Keyword

• Application software--Development
• Mobile apps
• Community development

Advisor

• Rosbach, Derren
• Dehner, Corey

Year

• 2017

Center

• Worcester Community Project Center (Massachusetts) - IQP

Sponsor

• Connell, David
• Young Men's Christian Association (YMCA) of Central Massachusetts
• Suprenant, Pamela
• Levy, Sarah

Date created

• 2017-05-01

Location

• Worcester

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright