Improving Web Presence and Stakeholder Interaction for the Emergency Services Foundation Public
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The increasing pervasiveness of the Internet and social media has resulted in online marketing techniques and unprecedented organization-stakeholder communication. The goal for this project was to improve the stakeholder interactions for the Emergency Services Foundation (ESF), a nonprofit charitable organization that aids the emergency services community. We investigated best practices in online communication and the needs and experiences of emergency service workers. We created a new website and provided resources for the ESF to maintain improved communication and sustained success.
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Permanent link to this page: https://digital.wpi.edu/show/9c67wn20j