Student Work

Evaluating Visitor Experience in Gallery 67: The Korea Foundation Gallery

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The Korea Foundation Gallery is one of the many galleries in the British Museum that holds historically significant artifacts. The British Museum tries to preserve and honor its artifacts by continuously assessing and updating its galleries. A 2012 Korea Foundation Gallery visitor experience survey revealed that visitors did not notice key objects and did not follow the layout of the gallery. This feedback prompted curators to make renovations to the Gallery. We evaluated whether the redesign met the desired impact through tracking visitor movements, surveying visitors, and interviewing museum staff. Based on our evaluation, we found that the visitor experience improved post- redesign. We also provided suggestions on ways to further the Gallery’s visitor engagement.

  • This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
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Identifier
  • E-project-062415-132938
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Year
  • 2015
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Date created
  • 2015-06-24
地点
  • London
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Permanent link to this page: https://digital.wpi.edu/show/7w62f880r