This project aided TransNamib Holdings Limited in identifying areas for soft skill improvement and offered recommendations for soft skill development techniques. The team conducted interviews, used job shadowing, and completed a cycle of Instructional Rounds with employees from five separate TransNamib locations in Windhoek, Namibia. The data revealed communication, motivation, and soft skill education as areas for improvement. The team recommended an incentives program, a modified Instructional Rounds process, and a mentor program to aid in the development of TransNamib’s soft skills.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Shea, Jenna Elizabeth
• Mattesen, Amelia Rose
• Frigo, John
• Rigney, Ryan Judson

Subject

• Sustainability
• Industry
• Learning
• Community

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-050417-052904

Keyword

• Industrial relations
• Transportation

Advisor

• Kinicki, Robert
• Wodin-Schwartz, Sarah Jane

Year

• 2017

Center

• Windhoek, Namibia Project Center - IQP

Sponsor

• TransNamib

Date created

• 2017-05-04

Location

• Windhoek

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright