@techreport{ValcourLiTranYuan2015, author = "Valcour, Victoria Jade and Li, Wanbin and Tran, Lan Chi and Yuan, Fangwen" title = "Improving infinIT Usability at EMC Corporation" school = "Worcester Polytechnic Institute" %address = "100 Institute Road, Worcester MA 01609-2280 USA" year = "2015" %month = "March" }