@techreport{KingsleyRobergeNapierFlynnMarrion2010, author = "Kingsley, Samantha and Roberge Napier, Kelly E and Flynn, Timothy R and Marrion, Jeffrey Cyril" title = "Emergency Communication for Deaf and Hard of Hearing" school = "Worcester Polytechnic Institute" %address = "100 Institute Road, Worcester MA 01609-2280 USA" year = "2010" %month = "May" }