Habitat for Humanity MetroWest/Greater Worcester is unable to employ an efficient and effective donation process. In the course of undertaking participant and non-participant observation as well as competitive benchmarking, we were able to discern that the problem is not the donation process, but breakdowns within the organization. We completed a 360-degree organizational cultural assessment focusing on 11 aspects of organizational culture. The results of the assessment enabled us to clearly discern specific organizational breakdowns. We offered recommendations that will ultimately lead to the creation and implementation of a successful donation process.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Howard, David William
• Lubega, Francis Paul
• Truc Pham, Priscilla Thanh
• Woods, Matthew Francis

Subject

• Culture
• Community

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-121218-123832

Keyword

• Fund raising
• Organizational effectiveness

Advisor

• Balistrieri, Thomas J.

Year

• 2018

Center

• Worcester Community Project Center (Massachusetts) - IQP

Sponsor

• Habitat for Humanity MetroWest/Greater Worcester

Date created

• 2018-12-12

Location

• Worcester

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright