Within the retail sales division of Fidelity Investments, managers and phone/branch representatives use the retail work station (RWS) and the Cross Channel Compensation (C3) systems to obtain, track and calculate variable compensation. New functionality was added to the existing system used by retail employees to update information. After assessing the business need, our group created an automatic audit functionality for adjustments, made design changes to specific web pages, and increased search capabilities.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• O'Neill, Katherine Lee
• Rao, Gaurav Satish
• Calvo, Roberto Arif

Publisher

• Worcester Polytechnic Institute

Identifier

• 03C019M

Advisor

• Volkoff, Olga

Year

• 2003

Sponsor

• Fidelity Investments

Date created

• 2003-01-01

Resource type

• Major Qualifying Project

Major

• Management Information Systems
• Electrical Engineering

Rights statement

• In Copyright