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Intelligent Customer Support Case Routing

Creator:

Perez, Joseph William, Ding, Ziyan, and Wang, Xuanzhe

Advisor:

Claypool, Mark L.

Publisher:

Worcester Polytechnic Institute

Date Created:

2017-04-25

Resource Type:

Major Qualifying Project
Intelligent Customer Support Case Routing

Creator:

Ding, Ziyan, Perez, Joseph William, and Wang, Xuanzhe

Advisor:

Claypool, Mark L.

Publisher:

Worcester Polytechnic Institute

Date Created:

2017-03-19

Resource Type:

Major Qualifying Project