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Chou, Sharon
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Morgan Stanley
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Best practices for customer service representatives
Creator:
Torrey, Daniel R.
,
Caceda, Alvaro
,
Copeland-Will, David A.
, and
Chou, Sharon
Advisor:
Gerstenfeld, Arthur
and
Ciaraldi, Michael J.
Publisher:
Worcester Polytechnic Institute
Date Created:
2006-01-01
Resource Type:
Major Qualifying Project
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2006
1
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Caceda, Alvaro
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Chou, Sharon
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1
Copeland-Will, David A.
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Torrey, Daniel R.
1
Advisor
Ciaraldi, Michael J.
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Gerstenfeld, Arthur
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Industrial Engineering
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Worcester Polytechnic Institute
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Major Qualifying Project
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