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Kan, Ittai
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Developing a Strategy for Optimal Call Center Utilization
Creator:
Andrei, Mihnea Stefan
and
Elmore, James Edward
Advisor:
Heinricher, Arthur C.
and
Abraham, Jon P.
Publisher:
Worcester Polytechnic Institute
Date Created:
2014-05-01
Resource Type:
Major Qualifying Project
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Year
2014
1
Creator
Andrei, Mihnea Stefan
1
Elmore, James Edward
1
Advisor
Abraham, Jon P.
1
Heinricher, Arthur C.
1
Contributor
Kan, Ittai
[remove]
1
Major
Actuarial Mathematics
1
Mathematical Sciences
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Publisher
Worcester Polytechnic Institute
1
Resource type
Major Qualifying Project
1