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Filtering by: Creator Andrei, Mihnea Stefan Creator Elmore, James Edward Major Actuarial Mathematics Publisher Worcester Polytechnic Institute

1. Developing a Strategy for Optimal Call Center Utilization

Creator:: Andrei, Mihnea Stefan and Elmore, James Edward
Advisor:: Heinricher, Arthur C. and Abraham, Jon P.
Publisher:: Worcester Polytechnic Institute
Date Created:: 2014-05-01
Resource Type:: Major Qualifying Project